ConnexMart collects and uses personal and business information only as needed to operate the marketplace, support users, process transactions, and maintain security.
1. Information we may collect
- Account details such as name, email address, phone number, and profile information.
- Business details provided by service providers.
- Job request, quote, booking, and message content submitted through the platform.
- Payment and deposit-related records needed for reconciliation and support.
- Technical and usage information needed for security, troubleshooting, and service improvement.
2. How we use information
- To operate accounts, bookings, quotes, and job requests.
- To connect customers and service providers for legitimate marketplace activity.
- To provide support, detect abuse, and protect the platform.
- To comply with legal and regulatory obligations where required.
3. Sharing and retention
ConnexMart may share relevant contact, project, or transaction information with the customer or provider involved in a booking or quote where that sharing is required to complete the service workflow.
We retain records for as long as reasonably necessary for account history, support, compliance, dispute handling, and platform operations.
Important: use the contact page if you need support with a privacy-related request.